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When to Trust Someone at Work: Let Trust Be Earned

Sep 14
5 min read


Knowing when to trust someone at work isn’t always easy. When you work with someone every day, it can quickly feel like you know them well. You talk between meetings. You vent about a frustrating project. You grab lunch together. Maybe you start following each other on social media. Before long, a coworker can begin to feel more like a friend than someone you met through work. But feeling comfortable with someone and knowing you can trust them are two different things.


Trust at work should be built from evidence, not chemistry.


That doesn’t mean you need to be suspicious of everyone you work with. It means you can be warm, friendly, helpful, and collaborative while still maintaining personal boundaries until someone has shown you, over time, how they handle the trust you give them.


When to Trust Someone at Work: Give It Time

One of the biggest mistakes we can make at work is assuming a quick connection means trust has already been established. Sometimes you meet someone and immediately click. Conversation is easy. You have similar personalities or experiences. They may make you feel understood in an environment where you haven’t felt that way before. That connection can be genuine. But it still isn’t the same as trust. Trust is built when you have had enough experiences with someone to see patterns in their behavior. And those patterns usually take time to reveal themselves. I’m talking about months of consistent behavior, not a handful of good conversations. You need opportunities to see how someone behaves when things aren’t going perfectly.

What happens when there is disagreement?

How do they respond when someone else makes a mistake?

What do they do with information that was shared privately?

How do they talk about coworkers who aren’t in the room?

What happens when there is competition for recognition, an opportunity, or a promotion?

Those situations can tell you much more about someone than how well you get along when everything is easy.


Being Friendly Doesn’t Require Giving Someone Full Access

There is a difference between having boundaries and being closed off. You can enjoy your coworkers. You can laugh with them, support them, celebrate their wins, and build meaningful professional relationships. But you don’t have to give someone immediate access to every part of your life. That includes your personal social media. I know of someone who trusted coworkers quickly and shared her personal social media accounts with them. At the time, it probably felt harmless. These were people she worked with and had developed relationships with. Later, information from her personal social media was used in ways that impeded her career. The lesson I took from that situation wasn’t that you should never connect with coworkers online. It was that access should come after trust—not before it.

Someone knowing you professionally doesn’t automatically mean they need access to your personal opinions, family life, friendships, activities outside work, or everything else you choose to share online. There is nothing wrong with keeping that boundary in place while a relationship develops.


Trust Someone at Work in Layers

We often think about trust as if it is all or nothing. Either I trust you or I don’t. But workplace trust is more complicated than that. You might trust someone to complete their part of a project but not trust them with something confidential. You might trust someone’s expertise but not their judgment. You might trust someone to advocate for the team but not yet feel comfortable sharing your frustrations about your boss. And you might genuinely like a coworker without being ready to share personal details about your life. Those things can all be true at the same time.


Instead of asking, “Do I trust this person?” it may be more helpful to ask:

What have they shown me I can trust them with?

As someone proves they are dependable, you can give them a little more trust. Then you watch what they do with it. Over time, you have evidence instead of assumptions.


Pay Attention to How They Handle Other People

One of the best ways to decide when to trust someone at work is to watch how they treat people when there is nothing to gain from treating them well. Pay attention to what they tell you about other coworkers. If someone regularly shares other people’s private information with you, there is a good chance your information could eventually become part of another conversation too. Notice how they handle mistakes. Do they take responsibility for their part, or immediately look for someone else to blame? Watch what happens when another person succeeds. Can they celebrate someone else’s opportunity, or does everything become a competition? Pay attention to whether their behavior changes depending on who is in the room. None of these things alone necessarily tells you everything you need to know about someone. But over time, patterns become difficult to ignore. That is the evidence you are looking for.


Be Especially Careful With Career-Sensitive Information

Some information carries more risk than other information. Talking about what you did over the weekend is different from telling a coworker you’re frustrated with leadership. Sharing a vacation picture is different from discussing your plans to leave the company. Talking about a difficult project is different from revealing something you were told in confidence. Before sharing something personal or sensitive, ask yourself a simple question:

If this information were repeated to my manager, leadership, or another coworker,

would I be comfortable with that?


If the answer is no, you may want to keep it to yourself until that person has earned a deeper level of trust. That doesn’t mean assuming they will betray you. It means recognizing that you are responsible for deciding who gets access to information that could affect you.


Look for Consistency, Not Perfection

Trustworthy people aren’t perfect. They will make mistakes. They may occasionally say the wrong thing, misunderstand a situation, or disappoint you. What matters is the overall pattern.

Do their words generally match their actions?

Do they respect boundaries?

Do they admit when they are wrong?

Do they keep information private when it should remain private?

Can they disagree with someone without trying to damage that person?

Are they essentially the same person when circumstances change?


Months of seeing someone navigate real situations will tell you far more than the first few weeks of getting to know them. Time gives people an opportunity to show you who they are.

Let them.


You Can Have Boundaries Without Becoming Guarded

There is another side to this conversation. If you have been burned at work before, it can be tempting to decide you aren’t going to trust anyone again. That can protect you, but it can also prevent you from building the relationships that make work better.


Strong professional relationships matter. Some coworkers do become real friends. Some become mentors, advocates, business partners, or people who remain part of your life long after you leave the company.The goal isn’t to avoid trust.


The goal is to stop rushing it. Be friendly. Be open to relationships. Give people opportunities to earn your trust. But keep appropriate boundaries while you gather evidence. You don’t owe someone access to your private life simply because you work together, get along, or spend a lot of time together. Trust can grow as the relationship proves it can hold it.

Let Trust Be Earned

When deciding whether to trust someone at work, you don’t have to make an immediate decision about whether someone is “trustworthy.” Give it time. Watch their behavior. Notice how they handle small amounts of trust before giving them larger ones. Pay attention to what happens when circumstances become difficult or when their interests compete with yours. And remember that being kind and professional doesn’t require giving everyone the same level of access to you. Some of the best workplace relationships are built slowly. There is nothing wrong with allowing someone to earn their way into your trust.


Navigating workplace relationships can get complicated, especially when trust, boundaries, and your career are all involved. If you’re working through a situation at work and want help deciding your next move, learn more about how I can support you through coaching.


 
 
 

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